Vivi Holiday Travel Concierge LLC, Signature Classic Service covers every detail—from destination research, custom itineraries to real-time support, VIP perks, and post-trip follow-up- with personal guided care every step of the way. Brining back the golden age of attentive customer service. As part of our full-service approach, we go beyond booking and provide you with essential destination insights—so you can travel with confidence, comfort, and clarity.
Before You Travel
Briefing Consultations
Before you depart, we’ll schedule a personal pre-travel review to walk through every detail of your itinerary together. This final check ensures you feel confident and prepared, with clarity on flight times, hotel check-ins, transportation, local tips, weather expectations, and any last-minute questions.
Review Pre-Departure Travel Package
Before you depart, you’ll receive a beautifully prepared travel packet including:
✔ Printed itinerary
✔ Hotel and transportation confirmations
✔ Flight times and local airport info
✔ Weather forecasts and packing tips
✔ Wildlife, culture, and safety notes
✔ Emergency consulate numbers
...and thoughtful extras specific to your destination.
Vivi Holiday Travel
We more than just a travel planning service; we are a full-service concierge team.
Important Information
Helpful Tips & Tricks
Our full-service approach, we go beyond booking and provide you with essential destination insights—so you can travel with confidence, comfort, and clarity. Our pre-departure resources are thoughtfully curated to help you feel like a local before you even arrive.
Extra Travel Resources
✔ Get up dates on Weather & Climate in the region you are visiting.
✔ Recommend clothing attire and things to bring while traveling that region
✔. Natural disasters, who to contact and what to do in the case of an emergency
✔ Location & phone number of the local Government Consulate
✔ Places you can go to in case you need to exchange money to local currency
✔ Local insights to entertainment, food and attractions
✔ Wild animals native to the region and how to stay safe!
Get Protection
Protect Your Vacation!
Travel is an investment—and like any investment, it deserves protection. I can arrange a direct conference with top-rated travel insurance providers, so you can speak with experts who will match you with the exact coverage you need.
Assisted Insurance Options
✔ Trip Cancellation or Interruption
✔ Travel Delays & Missed Connections
(hotel stays, meals, rebooking fees)
✔ Medical Emergencies Abroad (including hospital stays, surgery, and medevac)
✔ Pre-Existing Medical Conditions (with proper documentation)
✔ Adventure or High-Risk Activities (skiing, scuba diving, hiking, etc.)
✔ Natural Disaster Disruptions (hurricanes, wildfires, earthquakes)
✔ Passport or Travel Document Replacement
✔ Pet Travel Coverage (in some policies)
✔ Terrorism or Political Unrest Evacuation
✔️ Step #1: Confirm Booking Appointment
Once you purchase a travel consultation, you will get a confirmation email with a link to a Zoom chat and a scheduled reminder of our meet up time. If you cannot make the appointment, reschedule at your convenience.
✔️ Step #2: The Consultation
Based on your consultation request form, I’ll present to you multiple curate travel options to choose from. Matching your travel needs—taking into account your budget, desired amenities, transportation needs, and any special requests to - ensure the perfect fit.
✔️ Step #3: Book a Vacation, Stay Connected, Become a VIP Guest
Once you choose your perfect vacation you will get a link to our CRM messaging system where you can view all signed documents 24/7, access reservations numbers and access an interactive itinerary that. has real-time flight schedules and/or cruise schedules as they happen; to help you stay up to date on any potential changes that may occur before or during travel.
💎 VIP upgrades, room perks, or bonuses through host agency partnerships
Personalized Research & Vendor Matching
A comprehensive search across trusted supplier networks is conducted. A detailed comparisons will be presented to you with the best-matched options—aligning quality, experience, and price to suit your vision.
Multi-Destination, Seamless flight + hotel arrangements We specialize in seamless connections between cities, cruise ports, or rail destinations, so you can focus on the experience—not the logistics.
Dining & Activity Reservations
Reserve a five-star restaurant, a cultural city tour, spa treatments, a once-in-a-lifetime excursion, whatever it is, I can assist with securing reservations and arranging special requests.
VIP & Special Occasion Arrangements
I can arrange room upgrades, welcome gifts, private transfers, spa dates, romantic touches on an outing, to make the moment unforgettable.
Group bookings w/ Printed individualized itineraries
We handle the logistics of room assignment and guest coordination; each adult guest or family will receive a customized itinerary—a personal playbook outlining travel details, event timing, and key contacts for total clarity.
Passport/Visa & Entry Requirement Guidance
We have experts to guide you through the process for any destination-specific requirements, including health and customs policies.
Secure Payment Processing / Split Payment Options
All payments are handled through a professional, encrypted CRM system designed for travel industry use—ensuring your credit card information is processed safely, securely, and privately every step of the way.
24/7 Access to Critical Travel Info via the Travefy App
All documentation, reservations, and payment details are carefully organized and accessible anytime through your personalized Travefy portal.
Travel Insurance Consultation
I partner with reputable travel insurance providers and will personally assist you in selecting a policy that truly meets your needs.
Consistent Communication - Stay Connected!
You will never be left wondering where things stand. We’ll have a reliable messaging system to stay in touch throughout the entire planning and travel process.
Real-Time Flight Monitoring
Flying? Your app includes real-time flight alerts so you can track delays or changes with ease—no surprises at the gate.
Pre-Departure Travel Package
Before you depart, you’ll receive a beautifully prepared travel packet including reservations numbers, flights, transfers and a pre-trip care packages with branded luggage tags and other various items.
Post-Trip Follow-Up
Upon your return, I’ll be delighted to hear about your travels, collect your feedback, and note any recommendations you’d like to share—because your voice matters.
Consultation Fee
A $35 non-refundable Consultation Fee is required to begin our in-depth research and proposal creation.
Non-Refundable Fees
Often airlines and hotels charge a non-refundable fare or bookings cancellations fee which can result in a full loss of cost. Get the right insurance coverage so stay protected. Vivi Holiday Travel Concierge is not responsible for any lost deposits due to changes or cancellations.
Penalty Fees
Often times hotels and other suppliers will charge a penalty fee if you cancel last minute. Get the right insurance coverage so stay protected. Vivi Holiday Travel Concierge is not responsible for any added charges due to changes or cancelations.
Change Fee Policy
Modifications to confirmed bookings—such as flight changes, cancellations, or adjustments to major portions of your itinerary—may be subject to a $50 change management fee. This fee covers the time and administrative work required to re-coordinate your travel plans. Additional supplier-imposed fees may also apply, and will be disclosed prior to processing any changes.